Our Willow Gate–First Stop Emergency Accommodation programme in Hamilton supports individuals, couples and families at risk of homelessness. As a Casual Support Worker, you will provide relief cover to help keep high-quality residential support available to the people who need it.

Your Role

• Putting people first. Provide person-centred emotional and housing support, focusing on each person’s strengths, aspirations and support needs.
• Building trusting relationships. Work with compassion and respect, maintaining clear professional boundaries with the people we support, colleagues and other professionals.
• Supporting safe, welcoming accommodation. Help maintain a high standard of accommodation, complete and update risk assessments, and contribute to a safe environment for everyone.
• Helping people be heard. Advocate for the people we support and develop your knowledge of relevant services so you can help them access the right support.
• Working in a psychologically informed way. Take a Psychologically Informed Environment (PIE) approach, with person-centred planning and a non-judgemental attitude.
• Learning and improving together. Take part in team meetings, training and reflective practice, share learning, and contribute to improvements in the service, policies and ways of working.

What you bring

You will bring empathy, sound professional boundaries and the ability to stay organised when priorities change. You will also need:

• SVQ Level 2 in Health and Social Care, or an SCQF equivalent qualification, or a willingness to work towards this.
• The ability to manage your time, balance competing demands and help meet deadlines and performance targets.
• Confidence using computers and Microsoft Office.
• The ability to respond to and help with crisis situations at short notice.

Experience in a similar environment, an understanding of Psychologically Informed Environment (PIE ) principles and a First Aid Certificate would be helpful, but are not essential.

Our Offer

• £14.41 per hour
• A casual role providing relief cover. Hours are ad hoc and infrequent, with days and times agreed between you and Right There.
• Six weeks’ annual leave entitlement in a full annual leave year. Holiday pay is calculated at 13.04% of total pay in each pay period and paid alongside that month’s wages.
• Pension enrolment if your earnings meet the statutory criteria.
•  In accordance with the Working Time Regulations, you are entitled to be paid for annual leave. You are entitled to 6 weeks in a full annual leave year. Payment for annual leave is calculated based on 13.04% of your total pay in a pay period and will be paid in addition to wages accrued for that month. This includes if you leave your position at Right There part way through a pay period.